Food Sospeso Inc. - Privacy Policy
Effective Date: [January 29, 2026]
Food Sospeso Inc. ("Food Sospeso", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or make a donation.
This policy is intended to support transparency for donors, restaurant partners, corporate sponsors, volunteers, and any other visitors to our website.
1. Scope This Privacy Policy applies to information we collect through:
- Our website and online donation pages (collectively, the "Site");
- Communications with us (email, text message, phone, social media, or other channels);
- Program participation through our partners (e.g., restaurants, approved Food Distributors, and corporate sponsors), where we receive information to operate the program.
2. Information We Collect
2.1 Information you provide directlyDepending on how you interact with Food Sospeso, we may collect:
- Contact information (name, email address, phone number, mailing address);
- Donation details (donation amount, donation frequency, date/time, donation reference numbers);
- Communications and inquiries (messages you send us, feedback, support requests);
- For corporate sponsors or partners: business contact information and onboarding details needed to manage the relationship.
2.2 Payment informationWe use third-party payment processors (such as Stripe) to process online donations. We do not store full payment card numbers on our servers. Payment information is collected and processed directly by the payment processor under its own privacy policy and security practices.
2.3 Information collected automaticallyWhen you use the Site, we may automatically collect certain information, including:
- Device and browser information (IP address, browser type, device identifiers, operating system);
- Usage information (pages visited, links clicked, time spent, referring/exit pages);
- Approximate location derived from your IP address (city/region level).
3. How We Use InformationWe use the information we collect to:
- Process and acknowledge donations and provide donor receipts;
- Operate and improve the prepaid meal program and related services;
- Communicate with you about donations, program updates, events, and administrative messages;
- Respond to inquiries and provide support;
- Detect, prevent, and address fraud, unauthorized activity, and security incidents;
- Comply with legal, tax, and regulatory obligations (including recordkeeping).
4. How We Share InformationWe do not sell your personal information. We may share information in the following circumstances:
4.1 Service providersWe may share information with vendors that help us operate the Site and our services (for example, payment processing, email delivery, analytics, fraud prevention, hosting, and customer support). These providers are permitted to use personal information only to perform services for us and must protect it.
4.2 Payment processorsIf you donate online, your payment is processed by a third-party payment processor (e.g., Stripe). The processor may collect personal information and payment information directly from you in order to complete the transaction. Please review the processor's privacy policy for details about its data practices.
4.3 Program operations (restaurants and Food Distributors)To operate the program, we may share limited information as needed with participating Restaurant Partners and approved Food Distributors, such as aggregated donation allocation information, confirmations related to meal delivery, and operational details. We aim to minimize personal data shared and do not share donor payment card details with partners.
4.4 Legal and complianceWe may disclose information if we believe in good faith that disclosure is necessary to comply with applicable law, respond to lawful requests, protect the rights, property, or safety of Food Sospeso or others, or investigate fraud and security issues.
4.5 Business transfersIf Food Sospeso is involved in a reorganization, merger, or transfer of assets, information may be transferred as part of that transaction, subject to appropriate protections.
5. Data RetentionWe retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to maintain accurate records of donations, comply with legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the reason it is collected.
6. Data SecurityWe take reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure. You use the Site at your own risk.
If we handle "private information" of New York residents, we maintain reasonable safeguards consistent with applicable New York data security requirements (including the NY SHIELD Act).
7. Your Choices
7.1 CommunicationsYou may opt out of non-essential email communications at any time by using the unsubscribe link in our emails or by contacting us at info@foodsospeso.org. We may still send administrative or transaction-related messages (for example, donation receipts).
7.2 CookiesMost browsers allow you to remove or reject cookies. Note that some features of the Site may not function properly if cookies are disabled.
8. Children's PrivacyThe Site is not intended for children under 13 and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.
9. International VisitorsFood Sospeso is based in the United States. If you access the Site from outside the U.S., your information may be processed and stored in the United States or other jurisdictions where our service providers operate.
10. Links to Third-Party SitesThe Site may contain links to third-party websites. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies.
11. Changes to This PolicyWe may update this Privacy Policy from time to time. We will post the updated policy on the Site and update the Effective Date above. Your continued use of the Site after changes means you accept the updated policy.
12. Contact UsIf you have questions about this Privacy Policy or our data practices, please contact us:
· Food Sospeso Inc.
· 244 Fifth Avenue, Suite A245, New York, N.Y. 10001
· info@foodsospeso.org
· +1 (516) 344-8063
